Shipping Details

Delivery Areas
We ship to customers across North America and Mexico.

Estimated Lead Time
Standard delivery times range from 8 to 12 weeks after order confirmation. This may vary due to manufacturing and international logistics.

Availability
All items are subject to availability. We will notify you if any product is out of stock at the time of your order.

Shipping Fees
Shipping fees are calculated at checkout. Additional customs or local taxes may apply based on your location.

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Return Policy

Eligibility
You may return items within 30 days of delivery if they meet the following:

• Item is unused, uninstalled, and in original packaging
• Item is in resaleable condition

Exclusions

• Custom-made or clearance products are not returnable
• A restocking fee of 10–15% may apply

Return Process
Email us at info@lightnow.net with your order number and reason for return to get approval and return instructions.

Return Shipping
Customers cover return shipping unless the item arrived damaged or defective.

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Refunds & Money-Back Guarantee

• Refunds are processed within 7–10 business days after inspection
• Refunds go to the original payment method
• The 30-day money-back guarantee applies only to eligible, uninstalled items in original packaging

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Warranty

All products are backed by the manufacturer’s warranty, typically 1–2 years depending on the brand. Please check with us to confirm the specific terms for your product.